FAQ’s
How do your Waste Management Services work?
We operate as an independent waste management broker, with longstanding relationships with a huge panel of waste management providers. We search the entire market to find you the best prices for your requirements. As a result, we can offer significant savings on existing costs.
When can I expect my bins to be delivered?
Your bins will usually be delivered within 5-10 working days of the contract start date. If there is a delay, you will be notified by our operations team.
When will my first payment be taken?
All trade waste customers are billed at the beginning of each month for the upcoming calendar month, as billing is in advance. Dependant when your contract was started, your initial payment may be slightly higher as it may include a number of days from the previous month (eg if you signed on the 15th, you would be billed for the remainder of this month, plus the next month. This will revert to the stated cost on the contract from month two.
At what time will my bins be collected?
You will be given a scheduled collection day upon commencing your contract with Nationwide Waste Serivces. Your bins will be collected on this day between the hours of 06:00am – 18:00pm. Scheduled collection days are subject to change dependant on route alteration, and unforeseen circumstances such as traffic issues. Should this be the case with your collection, you will be notified as soon as possible by our Customer Service Team.